How to Shop
Ordering from the Van Halen Store is fast and secure. We offer a number of payment options, such as payment by check or money order, or saving your shopping cart for future checkout with a credit card.
Browsing & Searching
For your convenience, we've organized every item in our store into familiar categories: Apparel, Posters, Accessories, etc... Note that some of our items are also shown in other categories: Best Sellers and New Items. And, of course, we're always open on the Internet 24 hours a day, 7 days a week.
To get started, select a category by simply clicking on the button of your choice. Browse through the items you see. If you want more information about any item, simply click on the item's picture and you will find additional information and a larger picture for your inspection.
You can also search the entire store by text only. When you see an item that interests you, simply click on the item and you'll be taken to the product description page. You may purchase the item from this page.
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Using your Shopping Cart
*To purchase: When you find an item you want, select the item, size and format if applicable, and click on the "Add To Basket" button. Your choice will automatically go into your shopping basket, and you'll be taken to the "View Basket" page. Click on "Continue Shopping" to go back to the main page or click "Checkout" if you're done adding items to your cart and want to make your purchase. To view the contents of your Shopping Basket at any time, click "Shopping Basket" button on the navigation bar.
*To change a quantity: If you would like to change the quantity in your Shopping Basket, simply change to the desired quantity and press the "Update" button.
*To remove an item: At any time, you can empty your shopping basket or take an item out. To remove an item, just click on "Remove" and the page will be automatically refreshed and your subtotals updated.
*Checkout: When you have everything you want, click on the "Secure Checkout" button and you'll be ready to proceed to our secure area and complete your order.
Choose a Shipping Method
For Domestic orders, we can ship by US Postal 1st Class or Priority Mail or via Fed Ex Overnight Service. International orders are shipped by US Postal International Airmail. For additional info, please see our Shipping Options below.
Payment Options
How to place your order with The Van Halen Store:
1) Order Securely Online using your credit card. (Visa, MasterCard, Amex, Discover). Your credit card information is safe with us! It is encrypted then transmitted and stored in a secure database. All prices are listed and charged in U.S. Dollars. (International customers note that when paying by credit card, your credit card company will calculate the exchange rate and include it in your monthly statement).
2) Call in your order using your credit card at (480) 655 9300 9AM to 6:30PM Monday through Friday.
3) Fax your printed order form to (480) 655 9400.
4) Mail your printed order form to:
Van Halen Store
PO BOX 8
MESA AZ 85211
Please include your check or money order in U.S. funds, made payable to Van Halen Store. All personal checks will be held two weeks. (Foreign customers note: We do not accept international checks. We will accept international money orders provided they are denominated in U.S. dollars)
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Shipping Options & Costs
All shipping & handling changes listed below will be computed for you at checkout based upon your Shipping Options selection.
