Customer Service

Satisfaction Guaranteed Or Your Money Back.
Everything we sell is guaranteed. If you are ever not completely satisfied for any reason, please call customer service and/or return your order in its original condition with the invoice and an explanation for a refund. For more information, check out our Return Policy below.

CUSTOMER SERVICE AREAS...
Use these links to access information. You can also locate the information using the navigation menu at the top of this screen.

First Time Customer?
Here's how to shop our online store.

Shipping Options & Costs

About VanHalenStore.com
Who we are and what we do.

Returns, Refunds, Exchanges & More
Find out how we work.